Terms & Conditions
Last updated: November 24th, 2025
Graham Heating & Air Conditioning – Website Terms & Conditions
1. Introduction:
This website promotes the business and services of Graham Heating & Air Conditioning (“we,” “our,” or “us”). By accessing or using this website, you agree to these Terms & Conditions.
2. Intellectual Property
A variety of intellectual property rights apply to this website, including:
a. our trademarks, logos, and branding;
b. the design, text, graphics, images, and all other content displayed on our web pages, along with the associated web addresses; and
c. the software and technology used to operate this website.
We are the owner or authorized licensee of all such intellectual property. You agree not to copy, reproduce, distribute, or use any content from this website—including images—without our explicit written permission.
3. Acceptance of These Conditions
By accessing or using any part of this website, you confirm your agreement to these Terms & Conditions. If you do not agree, please discontinue use of the website.
We may update or modify these Terms & Conditions at any time without notice. Continued use of the website following any changes constitutes acceptance of the updated terms.
4. Use of This Website
Your use of this website is also governed by our Privacy Policy. By using this website, you consent to how we collect, store, and use your information.
You agree not to use the website:
for unlawful or fraudulent purposes;
to send unsolicited messages or spam;
to harass, harm, threaten, or abuse others;
to invade another person’s privacy or engage in offensive or inappropriate behavior;
to create, modify, or use databases, mailing lists, or records not owned by you;
to tamper with or alter any part of the website;
to disrupt or impair the website’s functionality;
to overload, damage, or interfere with our communication or technical systems;
to use automated tools (such as bots or scrapers) to monitor, copy, or interfere with site operations.
5. User-Submitted Content
If you submit or upload any content (including comments, reviews, videos, or other materials) (“User Content”), you grant us a free, worldwide, irrevocable license to use, modify, reproduce, display, and distribute that content for operational, marketing, research, and promotional purposes. This may include sharing content with trusted service providers, partners, and social media platforms.
You retain ownership of your User Content and may continue using it however you choose.By submitting User Content, you confirm that:
the content is your original work or you have full rights to share it;
the content does not violate laws, promote harm, contain defamatory material, or harm our reputation;
the content does not infringe on any privacy, contractual, or intellectual property rights;
the content contains no viruses or harmful code;
any business or service you reference is clearly identified;
the content does not contain spam or mass-messaging.
If you do not agree to these terms, please refrain from submitting any content.
We may remove any User Content at any time for any reason. We do not pre-screen or actively monitor User Content. If you believe certain content violates these rules, please contact us so we may review and, if needed, remove it.
6. Messages Sent Through This Website
This website may be provided or supported by third-party technology partners. Messages submitted through our contact forms may be automatically or manually scanned and stored for website functionality, compliance, and security purposes. Personal data included in these messages may be:
used as necessary to operate this website and associated services;
disclosed when required by law;
used if a breach of these Terms & Conditions occurs;
aggregated and used in compliance with applicable privacy laws.
7. Disclaimers
Your use of this website is entirely at your own risk.
You should not rely on information from the website as professional advice.
To the fullest extent permitted by law, we do not guarantee:
uninterrupted use of the website;
that the website, servers, or files are free from viruses or harmful components;
that errors or defects will be corrected.
8. Limitation of Liability
Under no circumstances will Graham Heating & Air Conditioning, its owners, employees, affiliates, partners, or service providers be liable for any loss of:
profits,
business or business opportunities,
anticipated savings,
goodwill,
data,
use of information, or
information corruption.
If we fail to meet our obligations under these terms, we are only responsible for direct losses that are a predictable result of that failure. We are not responsible for losses caused by:
your reliance on the website;
inability to access or use the site;
errors, omissions, viruses, or operational failures beyond our control;
unauthorized access to data or systems;
products, services, or content on third-party websites linked from this site;
information you post, upload, email, or transmit through the website.
9. Entire Agreement
These Terms & Conditions, together with our Privacy Policy,
constitute the full agreement between you and us regarding your use of the website. If any part is deemed invalid, the remaining terms continue to apply.
10. Governing Law
These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Although the website may be accessed from other regions, you agree that all matters concerning website use are governed by Florida law. We may bring legal action in the state or country where you reside.
SMS Opt-In Terms for Graham Heating & Air Conditioning
Customer Opt-In Consent
Graham Heating & Air Conditioning will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.
Opt-In Text at Sign-Up
By submitting this form and signing up for text notifications, you consent to receive SMS messages from Graham Heating & Air Conditioning at the phone number provided, including messages sent via automated systems. Consent is not required as a condition of purchase.
Message & data rates may apply.
Message frequency varies.
You may unsubscribe at any time by replying STOP, or request help by replying HELP.
Your information will not be shared with third parties for marketing or promotional use.
View our Privacy Policy and Terms & Conditions for full details.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
· By visiting this page on our website: https://www.grahamac.com/contact